Terms & conditions

Terms of Use for Chandra Chikan Shoppe

Welcome to Chandra Chikan Shoppe

By accessing and using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

About Us

Chandra Chikan Shoppe is a Lucknow-based heritage fashion brand specializing in authentic Chikankari, Parsi Sona, Kaamdani, and Zardozi embroidered garments. With over 45 years of craftsmanship, we are committed to delivering premium-quality handcrafted apparel.

Product Information

We strive to display product colors, embroidery details, and descriptions as accurately as possible. However, slight variations may occur due to:

  • Handcrafted embroidery techniques
  • Fabric characteristics
  • Lighting during photography
  • Screen and device display settings

These variations are not considered defects.

Pricing & Payments

  • All prices displayed on the website are in Indian Rupees (INR).
  • Prices are subject to change without prior notice.
  • Full payment must be received before order processing and dispatch.
  • We accept secure online payments through approved payment gateways.

Order Acceptance

After placing an order, you will receive an order confirmation. Chandra Chikan Shoppe reserves the right to cancel or refuse any order due to:

  • Product unavailability
  • Pricing errors
  • Payment verification issues
  • Suspected fraudulent activity

In such cases, any amount paid will be refunded.

Shipping & Delivery

Orders are processed and shipped according to our Shipping Policy. Delivery timelines are estimates and may vary due to courier services, weather conditions, public holidays, or unforeseen circumstances.

Returns & Exchanges

Returns and exchanges are governed by our Return & Exchange Policy. Customers are encouraged to review the policy before placing an order.

Intellectual Property

All content on this website, including text, logos, product images, graphics, designs, and branding, is the property of Chandra Chikan Shoppe and may not be copied, reproduced, or used without prior written permission.

User Accounts

Customers are responsible for maintaining the confidentiality of their account information and passwords. Any activity conducted through a registered account remains the responsibility of the account holder.

Limitation of Liability

Chandra Chikan Shoppe shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website, products purchased, or inability to access the website.

Privacy

Any personal information provided by customers is handled in accordance with our Privacy Policy and is used solely for order processing, customer support, and communication purposes.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any revised terms.

Contact Information

For any questions regarding these Terms & Conditions, please contact:

Address: Chandra Chikan Shoppe, Lucknow, Uttar Pradesh, India